.page-card form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.page-card label{display:grid;gap:6px;color:#4a556b;font-size:10px;font-weight:700}.page-card input,.page-card select{width:100%;padding:10px;border:1px solid var(--line);border-radius:8px;background:#fff}.page-card form button,.page-card>button{align-self:end;border:0;border-radius:9px;padding:11px 16px;background:var(--blue);color:#fff;font-weight:800}.page-card[hidden]{display:none!important}.notice.error,.error{border-color:#efb1ae;background:#fff0ef;color:#9c2924}button:disabled{cursor:not-allowed;opacity:.55}@media(max-width:720px){.page-card form{grid-template-columns:1fr}}
.page-card textarea{width:100%;min-height:110px;padding:10px;border:1px solid var(--line);border-radius:8px;background:#fff;font:inherit;resize:vertical}.link-button{border:0;background:transparent;color:var(--blue);font-weight:850;text-decoration:underline}.conversation{display:grid;gap:12px;margin-bottom:20px}.message{max-width:82%;padding:14px;border-radius:13px;background:#f2f5f9}.message.outgoing{justify-self:end;background:#e8f3ff}.message b,.message time,.message small{display:block}.message time,.message small{margin-top:3px;color:var(--muted);font-size:9px}.message p{white-space:pre-wrap}.policy-admin{display:grid;grid-template-columns:300px minmax(0,1fr);gap:15px}.policy-list{align-self:start;padding:10px}.policy-list button{display:flex;width:100%;flex-direction:column;gap:4px;border:0;border-bottom:1px solid var(--line);padding:12px;background:transparent;text-align:left}.policy-list button:last-child{border-bottom:0}.policy-list small{color:var(--muted)}.policy-admin .page-card .wide{grid-column:1/-1}.policy-admin .page-card .wide textarea{min-height:420px}.policy-admin .check{display:flex;align-items:center;grid-template-columns:auto 1fr}.policy-admin .check input{width:auto}.portal-link{display:inline-block;text-decoration:none}.content footer a,.terms a{color:var(--blue);text-decoration:underline}@media(max-width:900px){.policy-admin{grid-template-columns:1fr}.message{max-width:100%}}
.thread-message{border:1px solid var(--line);border-radius:14px;padding:1rem;margin:.75rem 0;background:var(--surface)}
.thread-message small{display:block;color:var(--muted);margin:.2rem 0 .6rem}.thread-message p{white-space:pre-wrap}
.thread-message.internal-note{background:#fff7db;border-color:#e7c75f}.thread-message em{color:#7b5c00;font-size:.82rem}
.link-button{border:0;background:transparent;color:var(--primary);padding:0;text-decoration:underline;cursor:pointer;font:inherit;font-weight:700}
a.button{display:inline-block;text-decoration:none;border:1px solid var(--primary);border-radius:9px;padding:.55rem .75rem;color:var(--primary);font-weight:700}

#realtimeLabel{display:block;color:#78716c;font-size:.68rem;margin-top:2px}.api-state.realtime-off i{background:#f59e0b}.api-state.realtime-error i{background:#ef4444}